![]() If you're trying to upgrade using Windows Update, you can do this by using the Disk Cleanup tool to delete previously downloaded installation files. ![]() It's possible that you're getting a blue screen because of damaged setup files, in which case you'll need to re-download the installation files. If you continue to have the same problem, you may need to install newer drivers, or it could also be an indication of incompatible hardware. You can always reconnect the hardware after the installation. When trying to make an installation of Windows 10 remember to always unplug non-essential peripherals, including secondary monitors, printers, phones, external hard drives and other USB devices (you only need your mouse, keyboard and main monitor). ![]() It could also be a hardware related problem. Once you successfully upgraded to the latest version of Windows 10, you can reinstall the apps and they should work as expected. Repeat the steps to remove every piece of software that may be causing the problem.
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